Refunds and returns
A product that arrives wrong is replaced or refunded.
If a product arrives misprinted, damaged, or is the wrong item, write to us within thirty days of delivery. We replace it or refund it in full, and the buyer pays nothing extra.
A parcel lost in transit is replaced or refunded.
Every order ships with tracking. If the tracking shows a parcel lost in transit, we replace it or refund it in full.
Every product is made for one order.
Products are printed after the order is placed, so there is no shelf to return an item to. A wrong size, a change of mind, or a product the buyer simply dislikes is not covered by the guarantee above. We still read every message and we resolve what we reasonably can.
How to reach us.
Write to our support team with the order number in the subject line. We answer every message.