Account & troubleshooting
Get help signing in
Check the account and browser before starting a support request.
Steps
- Open the ShipShopity sign-in page and enter the email address used for your account.
- If the browser reports an expired session, sign in again before returning to your saved work.
- Check whether another open tab uses a different account or shop.
- If you cannot access your account, use the account-access contact option on Contact support when available.
Good to know
Support will never need your password, a full payment-card number, or a one-time login code.
Still need help?
Tell us what you were trying to do and what happened. Keep the conversation in one support request.
Contact support →