Getting started
Open or close your shop
Shop status and product publication are separate controls.
Steps
- Open Settings and find Shop status.
- Setup in progress means the storefront address is already public. Select Mark shop open when setup is complete, or close the storefront while preparing.
- For a closed shop, select Open my shop again to reopen it.
- To pause the shop, select Close my shop. Existing orders still need to be fulfilled.
Good to know
A published product and an open shop are different things. Check both when preparing to sell. Setup in progress is not a privacy setting. Product and website drafts stay private until published.
Unpublish individual products to remove them from sale. Closing the shop does not cancel existing orders.
Still need help?
Tell us what you were trying to do and what happened. Keep the conversation in one support request.
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