Payments & marketing
Finish or recover an advertising payment
An unfinished card checkout leaves your advertisement saved and awaiting payment.
Steps
- In Advertising, open the campaign marked Awaiting payment.
- Select Finish payment to reopen its checkout. An expired checkout can be replaced.
- After payment, return to the campaign to see its status and budget.
- For an active or paused campaign, use Add budget to buy more advertising.
Good to know
A repeat payment confirmation does not add the same payment twice.
Advertising payments lists money added to campaigns; campaign results show money spent.
If payment succeeded but the budget is missing, contact support with the campaign name and payment reference.
Still need help?
Tell us what you were trying to do and what happened. Keep the conversation in one support request.
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